1) Return Policy:

We hope you LOVE your dress! But if you are not satisfied with your order you can simply return or exchange your dress within 7 days of delivery. Restocking fee will be deducted for any returns or exchanges.

For customized items, we are not able to make any returns or exchanges.

You may return any style within 7 days from the date your package is marked as delivered. 

Your return will be processed within 10 days of us receiving it - you will receive the store credit code in your email. We charge a 15% restocking fee for returned dresses, Please bear in mind that we do not profit from the restocking fee and it is solely to ensure our low prices. And the store credit will minus shipping fee, taxes and restocking fees for applicable items that never expire.

All the dresses are handmade,1 inch of size different is normal. And there are seams on the side of dress.  The customers can find a local seamstress to alter it to fit properly.

Of color , different computer screens maybe show the color a little different. It is normal.

The returned dress must be received within 20 days after order.

2)Cancellation:

Order can be cancelled within 24 hours after order. You will receive full refund.

Order cancelled 24-48 hours, 80% of your payment + shipping cost will be refunded.

Order cancelled 48-72 hours, 50% of your payment + shipping cost will be refunded.

Order cancelled after 72 hours, can only be refunded the shipping cost.

Customized Items:

Special Orders are cut specifically for you. Orders cancelled within 72 hours of payment confirmation will be eligible for a partial refund consisting of full shipping fee and 60% of product purchase price. Orders cancelled beyond 72 hours after payment confirmation will be eligible for a partial refund of full shipping cost only.

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